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Harmonious damage settlement
In Austria, around 1.4 million vehicle damages are repaired every year and are usually paid for by insurance.
Harmonious damage settlement
“The rate of so-called smooth runners, i.e. claims settlement without problems, is over 98 percent in Austria - that is a unique value in Europe,” emphasize chief expert Alexander Bayer and Franz Ofer, member of the board of the federal guild. In the new edition of the “AutoFunk” podcast from the Federal Automotive Technology Guild ( www.autofunk.at ), the two experts talk to moderator Erich Pomassl about, among other things, the working methods and the latest results of the paint and body advisory board. The repair and insurance industries work together there, treat each other with respect on an equal footing and look for solutions in the interests of all common customers. The innovations developed have now been summarized in an updated version of the “Non-binding guidelines for the optimized handling of vehicle damage” and are now available on the Federal Guild’s website. Franz Ofer: “This current guide should not be missing from any repair shop desk!” Further information: www.wko.at/oe/gewerbe-handwerk/fahrzeugtechnik/unbindliche-leitlinie- Schadensabentwicklung