Lucky Car is expanding
The two Lucky Car managing directors Ossi Matic and Mitar Kos (from left)

Lucky Car is expanding
Lucky Car, Austria's largest contract-free vehicle repair shop chain, started with two branches in 2008 and today there are already 40 locations. This growth is made possible by a business strategy that combines the operation of own branches, an intelligent takeover policy and a sophisticated franchise system. In 2021, sales of 30 million euros were achieved. Now founder Ossi Matic wants to continue the rapid expansion in 2022: "We will soon open a new branch near Vienna. Negotiations for further locations are already underway in Wels, Mistelbach, Stockerau as well as in Vorarlberg and Tyrol," explains Mitar Kos, Managing Director of Lucky Car. There will be between five and eight new Lucky Car workshops this year. In the medium term, Kos would like to operate 65 locations in Austria, and sales should double to 60 million euros by 2026.
Lucky Car wants to score points above all with its speed, efficiency, price and comprehensive service portfolio. “On average, we repair around 90 percent of all damage within 72 hours,” says Kos. Lucky Car has long since left its roots as a spot repair professional behind and developed into a full-service provider for automotive repairs. In addition to repairing paintwork and bodywork damage, we also offer classic vehicle mechanics, car glass repairs and tire services. “We operate some of the most modern workshops in Austria and are constantly investing in new equipment, for example in the area of repairing electric vehicles,” says Kos. While the vehicle is being repaired, Lucky Car customers drive in one of the free customer rental vehicles or receive free public transport tickets in urban locations. This service is to be expanded further in the future: "We generally see ourselves as a mobility guarantor. This means that the customer should be able to remain mobile at all times, be it in the form of a replacement vehicle, a bicycle, an electric scooter or a motorcycle," says Kos.