Citroën: Customers can rate dealers, sellers and vehicles

Citroën: Customers can rate dealers, sellers and vehicles

The Citroën brand relies on transparency. As a new Citroën car customer, you have been able to for some time now  www.citroen-advisor.at  evaluate your new vehicle as well as your brand dealer. And from now on you can even rate your sales consultant online on the platform. With the Citroën Advisor for sales advisor evaluation, the brand is getting even closer to its customers. After the launch of “Citroën Advisor Product”, the “Citroën Advisor Services – Workshop” tool was launched in May 2018. Since then, customers have had the opportunity to rate their visit to the workshop. This means we also offer our workshop customers more transparency. Citroën is the first car manufacturer to introduce the Citroën Advisor, a comprehensive rating system that even includes sales advisors.

Lukas Steiner, Director of Marketing Citroën said: The Citroën brand is proud of its successful trading operations. Our dealers guarantee their customers extremely high quality advice and service, as our studies show us. And the quality of service will continue to improve. Because Citroën Advisor is further proof of the professionalism of our dealerships and their sales consultants. Citroën new car customers can express themselves freely on the rating platform, which strengthens the validity of their reviews.